CareMobi

CareMobi invites multiple caregivers to collaborate and share important updates and track the health progress of their care recipient. CareMobi unlocks peace of mind for caregivers and better care for patients.

CareMobi invites multiple caregivers to collaborate and share important updates and track the health progress of their care recipient. CareMobi unlocks peace of mind for caregivers and better care for patients.

Role

Role

UX & UI

UX & UI

Platform

Platform

iOS, Android

iOS, Android

Deliverables

Deliverables

Competitive Analysis, Wireframes, UI Design, Prototypes

Competitive Analysis, Wireframes, UI Design, Prototypes

Discovery & Planning

Discovery & Planning

The NYU Rory Meyers College of Nursing approached the Input team with the concept of CareMobi and shared excellent insights from potential users and domain experts. We worked with their team to develop and prioritize a product roadmap, detailed user story list, and user flows. We also conducted a detailed competitive analysis to help align all stakeholders on CareMobi's potential competitive edge.

Opportunities

Opportunities

Clear need and excitement for an app like CareMobi, particularly for families caring for a loved one dealing with dementia.

No competitors offer direct features for managing a larger care team where the care recipient is not also the team manager.

We can offer better usability and design with a clear focus on data privacy and user education compared to competitors.

Challenges

Challenges

Creating care teams and extending invites might be time-intensive and require considerable effort, particularly for those less familiar with technology.

Inputting health data and switching teams data may become cumbersome for clinicians invited to multiple teams.

Armed with great insights and a list of prioritized features and flows we rapidly designed wireframes for all critical paths and shared early and often with the CareMobi team. Their expert domain knowledge allowed us to quickly iterate and ensure our design met the needs of users.

Armed with great insights and a list of prioritized features and flows we rapidly designed wireframes for all critical paths and shared early and often with the CareMobi team. Their expert domain knowledge allowed us to quickly iterate and ensure our design met the needs of users.

Onboarding

Onboarding

Our primary focus was to develop a supportive experience for new users and ensuring they quickly grasp the app's value. Instead of insisting users create a care team and send invitations post sign up, we permit them to navigate through the app and understand the kind of content they can add using illustrative empty states.

Logging Health Progress

Logging Health Progress

To keep data entry as efficient as possible we used progressive disclosure to reduce cognitive load, only displaying additional fields when relevant and using iconography where possible. Through additional conversations with users we learned health care professionals often need to log multiple vitals at once.

To keep data entry as efficient as possible we used progressive disclosure to reduce cognitive load, only displaying additional fields when relevant and using iconography where possible. Through additional conversations with users we learned health care professionals often need to log multiple vitals at once.

User Testing & Ongoing Iterations

User Testing & Ongoing Iterations

Post-launch, CareMobi tested the product with a small number of care teams before promoting the application to a wider audience. This identified a number of small usability fixes and new feature ideas. The input team has been able to return to the product multiple times to design and build new features like audio notes for appointments, improved notifications, new concepts for logging mood updates, post comments, and much more!

Post-launch, CareMobi tested the product with a small number of care teams before promoting the application to a wider audience. This identified a number of small usability fixes and new feature ideas. The input team has been able to return to the product multiple times to design and build new features like audio notes for appointments, improved notifications, new concepts for logging mood updates, post comments, and much more!